Customer Testimonials

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DealerRater Jan 26, 2021

Initially reached out to the dealership via their website and was promptly paired with a sales person. We worked out a time to see the vehicle. When I arrived, the vehicle was inside and the sales person was knowledgeable about the EV vehicle I was interested in and was also an EV owner himself. I was offered a test drive and then we easily negotiated the terms of the deal and I took delivery the next day. Very smooth process on the business side of signing papers, etc.

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DealerRater Jan 2, 2021

Our 2017 Nissan Titan needed some very expensive repairs and we requested financial assistance from Nissan Consumer Affairs. Doug, the service manager, was instrumental in expediting the process and helping us receive the assistance we needed! Thank you Doug

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DealerRater Feb 29, 2020

Faulkner Nissan has always treated me well and with respect. Just purchased my 4th Nissan here from Mike Richards. Mike knows his stuff and will help you out in any way he can. Definitely worth the trip.

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DealerRater Oct 25, 2019

I bought my car, six months ago, a 2018 Nissan Kicks! It is the best car I have ever had. 1. It gets great gas mileage! 2. Plenty of cargo space! 3. Overall awesome vehicle! On top of that Angelo was not pushy! He gave me multiple days and never made me feel obligated to buy. Will most likely go there for my next car as well!

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DealerRater Aug 22, 2019

Bought a nissan rogue and love it. Holly is the best sales woman to deal with and wont go anywhere else!! Recommend her to anyone

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DealerRater Aug 21, 2019

Mike Richards is the absolute best!!! Very good at what he does! He goes above and beyond to help you and spends lots of time explaining the sales process

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DealerRater Aug 8, 2019

Michael Richards is the best sales person ever to work at Nissan. He is patient and explains the process throughly and shows you everything you need to know about your vehicle. His smile lights up a room. He is a great asset to Nissan.

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DealerRater Aug 7, 2019

when I was looking to trade for a Nissan rogue Mike Richards was my sales person and went above and beyond to help find the right vehicle. since then Mike Richards has stayed in contact with me to ensure that i was Happy with my choice and checking on any other needs i may have. the service department has been outstanding also. my total experience was like none other

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DealerRater Jul 17, 2018

We walked into Faulkner with a budget, a time frame and a vehicle in mind. We met Charlie Miller. He listened to us, and without any game playing, he met all of our needs. It wasn't a long drawn out process where he had to keep on "talking to the sales manager to see what we can do" Thirty years of buying car, and this was our best experience ever. Thank you Charlie.

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DealerRater Apr 20, 2018

My family of 4 and I came in looking for a used car with 3 rows in a specific price range. When we arrived we were greated right away by Holly she she took great care of us. She showed us a used 2014 pathfinder. She was wounderful and made the car buying experience with two hungry anf tired children great. She helped make sure that carseat fit, one of my concerns, and shows us other important features on the car. As we sat down she brought the kids crayons, water and gold fish to keep them occupied while we worked out the ...

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DealerRater Oct 16, 2016

We went into the dealership knowing what we wanted to get and the amount of money we were able to spend. Cedric and his team made that happen, including an extended warranty. We will recommend this dealership to anybody looking for a vehicle.

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DealerRater Sep 4, 2016

This is the second time we have purchased from this dealership, and both times we have had great experiences. Would highly recommend. Cedric is by far the best salesperson we have worked with. Thank you guys!!

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DealerRater Jun 28, 2016

I came into the office looking at another car and it was not the right fit for my daughter. We came back in on Saturday and looked at a Jeep my daughter was WOW over it, but I was not. My Salesman, Cedric O'Hara, seen my face and I did not like the Jeep it was to big. So we look around and seen the Versa and he came out and said let try the Versa that was a match for the both of us. He seen my smile that was the WINNER!! Thank you for taking the time ...

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DealerRater Mar 26, 2016

While spending large amounts of money isn't my favorite pasttime, my sales guy Christopher Hacker made it almost fun. The car is well worth the price I paid for it. Chris entertained me with thoughtful conversation during the waiting times. The only downsides were these: the car's fuel tank was only 3/4 full when I left (it ought to have been full) and some documents that should not have been in the glovebox were left there by the dealership. Other than that, I would recommend this dealership for a pleasant and fair car-buying experience.

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DealerRater Feb 9, 2016

I am so happy with my experience at Faulkner Nissan. Cedric O'Hara was the best. He was so nice to me. Julia was also very helpful. I am happy that I met Cedric. If you want a new vehicle I would highly recommend that you go see Cedric O'Hara.

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DealerRater Nov 3, 2015

This was absolutely the best auto buying experience my family and I have had...it was primarily due to the great staff who are willing to work with you and understand your wants and needs.

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DealerRater Nov 1, 2015

Cedric O'Hara went above and beyond my expectations. I dealt with a couple car dealerships in the past couple days and he was the most helpful one. I would definitely recommend to go see Cedric O'Hara at Faulkner Nissan

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DealerRater Oct 2, 2015

I just want to thank Faulkner Nissan and their exceptional employee Cedric O'hara, he went above and beyond to please all my needs and that's much appreciated! Thank you for your patience and understanding.. like I mentioned many times man, "YOU'RE THE BEST!" Thank you for everything!?

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DealerRater Sep 27, 2015

Friendly, courteous, polite, honest and professional. These guys acknowledged every concern and question I had in depth and made sure I left happy and satisfied. They even followed up twice to make sure everything was going well with the Titan I bought from them. Thank you to the amazing manager that treated me like a loyal customer, can't remember his name, but he was a black guy with glasses. Thank you to my salesman Panayot who stayed with me and answered every question thru the sale of the car. And thanks to Kyle in finance for not playing any ...

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DealerRater Aug 26, 2015

This was the second time Cedric was my salesperson and both times he took great care of us. He is very polite and welcoming. He is knowledgeable and through. He understood what I wanted and helped me to find exactly the car I was looking for. Megan who handled the finances was also very warm and helpful.

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DealerRater Aug 26, 2015

WOW what a Deal. First off let me tell you a little about myself. I’m a car nut. Last year I bought five cars. This year I bought three. So I know a little bit about the car buying process. I usually get a great deal or I don’t buy. I don’t have to buy a car, I just want to. If the numbers are right, I do it. But the deal I got from Faulkner Nissan was one of the best ever. I scanned about 10 dealerships around where I live for the best deal on a 2015 ...

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DealerRater Aug 16, 2015

Our salesperson, Cedric O'Hara, was very knowledgeable and friendly. It was a great car buying experience. After sale, answered all questions regarding vehicle, explained and demonstrated technology and electronics. Very impressed with showroom and service area, and prices advertised were better than any other dealership within at least 30 miles. All staff were quite personable and welcoming! Thank you Faulkner Nissan and Cedric!

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DealerRater Aug 15, 2015

We started buying vehicles from Faulkner in 2000. We have purchased 5 vehicles from them. The last 3 were sold to us by Mike Richards. He was always helpful and always worked with us to find what we wanted. There service dept. has always been helpful also and always explained all the work which needed to be done.

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DealerRater Aug 11, 2015

I came to Faulkner Nissan to see a car advertised on autotrader.com. It was a very busy Saturday! Cedric was obviously busy (running all over to help customers!) but he did check back with me when he could until things calmed down a bit. He was apologetic for not being able to give me 100% of his attention right away, which I appreciated. One thing I liked about Cedric is that he didn't make me feel pressured. Also, He is easy to talk to and he answered all of my questions. This was my first car purchase from a ...

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DealerRater Aug 7, 2015

We had a wonderful experience working with Cedric and the Faulkner Nissan dealership from start to finish. Cedric was helpful, polite and knowledgeable and helped us get the car we have been looking for. We have had bad experiences at other dealerships in the past, but this time was a breath of fresh air. Thank you Cedric and the team for all of your help!

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DealerRater Aug 2, 2015

Cedric was very helpful! He helped us meet all of our needs and I got to leave with the car I wanted. We purchased a 2013 Nissan Rouge and he really worked with us and had great customer service.

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DealerRater Jul 21, 2015

Salesman & Finance were extremely helpful & courteous. They did everything possible to get me into my new vehicle at the price I wanted to pay. Our salesman took time to show us everything our new vehicle was capable of. Would highly recommend them.

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DealerRater Jun 17, 2015

I went to a lot of different dealerships looking to find a small SUV. I knew generally what I wanted but was really looking to find a car with the upgrades I desired at a price I was comfortable with. Cedric at Faulkner Nissan listened to what I said and offered a Nissan Rogue with everything I was looking for. When I realized I wanted a different color interior than the one I test drove, he went out into the pouring rain to bring a car into the service center so I could see how that interior looked. The style ...

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DealerRater Mar 11, 2015

I had a wonderful experience with buying my new Nissan Rouge, Mike was a big help! I went in the recommendation of my co-worker LIsa. I test drove 3 different cars and mike helped me pick out the car that was right for my lifestyle. Wendell and Brian were excellent on day of pick up. Mike went over all the car features again, my financing was all set and away I went with my new car.

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DealerRater Mar 8, 2015

First experience with this dealership and it was great. Kristyn worked with me over a two week period to help me find a used car that would fit my needs. I have another car that I need to purchase and look forward to making it at this dealership.

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DealerRater Nov 1, 2014

My sales associate was Wendell F. and he was great. I found him to be very personable and he presented himself in a very professional manner. In addition, he was very knowledgeable of not only the model I was interested in, but all of your stock. The staff was very friendly and courteous.

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DealerRater Oct 7, 2014

My husband and I stopped at Faulkner to test drive a Maxima. We were looking for a new car and were exploring possibilities. Our sales consultant, Panayot Sopotski, made the process simple and easy since he knows his product so well. Panayot was not pushy and allowed us ample time to make our decision to purchase. Alex and the remaining staff at Faulkner assisted in making the process very smooth. We were very satisfied with our experience at Faulkner and would highly recommend them!

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DealerRater Aug 12, 2014

We just purchased our 5th Nissan and 3rd from Faulkner Nissan in Harrisburg. The personnel are always courteous and helpful. We are always made to feel welcome. The service advisors are great to deal with. My sales consultant was Kristyn and she was exceptional. Megan made the final paperwork run smoothly. I would happily recommend them to others.

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DealerRater Jun 8, 2014

Faulkner nissan is a great dealership to go to. All of the staff were so friendly. My sales associate was George D and he was awesome. George and his staff did everything to get me my car. Highly recommended dealership!

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DealerRater Jun 4, 2014

I had no plans to stop at Faulkner Nissan yesterday. My daughter needed a car in a hurry because her Ford Escape died suddenly. I was on my way to another Faulkner dealership on Paxton Street and found myself in front of Faulkner Nissan. For some reason, my car made a left turn into Faulkner Nissan's car lot. It must have been Divine Intervention. We were immediately met by George Danner. My first thought was, "here we go again, another one of those salesmen with a high pressure sales pitch". I couldn't have been more wrong. ...

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DealerRater May 16, 2014

My mother and I have been coming to this dealership and service center for years now and every time we go in there we are greeted by all the friendly staff and we feel welcomed every visit. We have bought 3 cars from there thus far and have been treated well. Everyone goes beyond expectations and I honestly can't see myself going anywhere else!

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DealerRater Apr 13, 2014

The sales reps were awesome. They were great on the vehicle that I wanted and the price as well. The sales rep were very helpful

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DealerRater Apr 11, 2014

I recently purchased a new nissan maximea at faulkner, and just like the past purchases, I continue to receive top quality service from Jordan Smith who sold me my car and was there through the entire process. Please note there are a host of other wonderful employees that have served me well in my many visits.If its service, advise or otherwise the have gone out of their way just for me. This is a dealership that stands alone at the top in quality performance, I applaud the entire staff, and thank you. Sincerely Bill.......

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DealerRater Apr 8, 2014

What an outstanding cast of employees that help me on my last visit to Faulkner Nissan. Everyone went above and beyond to help me get my car inspected on a late day in the month. And I have to especially thank JORDAN who always and I mean always make me feel like his most important client. Thanks to all at Faulkner keep up the great work

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DealerRater Apr 8, 2014

Great experience. No pressure or haggling. Jordan actually listened to me and what I was looking for. The other dealers I visited treated me like a number. They didn't care. The Faulkner team cares and it shows. I will recommend everyone to them/Jordan!!

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DealerRater Mar 26, 2014

The sales team at Faulkner Nissan was excellent when purchasing our new car. After finding exactly the car we were looking for online, we called the phone number provided for internet sales. Bill Harral in the internet sales department was friendly and after sharing what car we were interested in, he had our salesman Brian Dougherty call us within a few minutes. We were able to quickly work out most of the details over the phone with Brian and his manager Justin Squires. After reaching a verbal agreement about our new car, our family made the drive to Faulkner Nissan ...

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DealerRater Mar 26, 2014

This is the 2nd car I've purchased from Faulkner Nissan. The first time was the best car buying experience I've ever had. The chances are slim that lightning would strike twice. But amazingly, it did. My 2nd experience was even better than the first. Customer service is a dying art in our society today, but not at Faulkner Nissan. They provide exemplary service. I'm so impressed. I dealt directly with Bill Harral and Bryan Dougherty. These guys listen more than they talk. Their primary goal is to satisfy their customers. They don't do it by applying ...

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DealerRater Mar 26, 2014

I started my search for a new Murano with an Internet quote from Faulkner Nissan. I called Bill Harral to follow up the quote and he confirmed a better price. Bill was great to work with as he was quick to turnaround my questions. I would recommend him and Faulkner Nissan to everyone.

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DealerRater Mar 25, 2014

We have been dealing with Faulkner Nissan for several years and find their staff to be excellent and willing to work with customers to make a deal possible. Krystyn went above and beyond to find the Murano with the specifications we were looking for. Faulkner did not have the vehicle in stock so she went looking and found us exactly what we wanted. Additionaly, the finance manager, Megan worked with us to get the financing package we needed. Faulkner's service department is top of the line and made sure the vehicle was ready when we wanted to pick it ...

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DealerRater Mar 25, 2014

One of the best new car buying experiences I have ever had; and I've bought a lot of new cars. Bill, Brian, and Justin were a pleasure to work with on my new truck purchase.

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DealerRater Mar 25, 2014

No hassle sales. Worked with my family and I when the store was closed (ran late). Shows dedication!! There was no pressure once so ever. Keep up the great work.

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DealerRater Mar 16, 2014

Justin has been great to deal with for two car purchases. Faulkner Nissan is the only dealership I trust when buying and servicing my cars! I love my 2012 Altima and Erik in the service department always makes sure my service experience is great. Awesome dealership, highly recommended!

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DealerRater Mar 16, 2014

We thoroughly enjoyed working with Steve Smith through the process of buying our new car. He was knowledgable on the products we looked at and really was able to show great value in what we were buying. The process if purchasing a car is often scary and can cause a lot of anxiety. Steve put our minds at rest about what we were buying, was energetic about the process (which ended up being infectious to us), and by the end of the purchase, we were actually enjoying the time we spent at the dealership. A++ for both Steve, and Fualkner.

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DealerRater Mar 15, 2014

Our experience working with Steven Smith was just what we were looking for. He was very knowledgeable about everything and answered all our questions. He seemed to go the extra mile and that made us feel real comfortable. We recommended him to all our friends looking for a car. Thank you for a good experience.

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DealerRater Mar 15, 2014

I worked for Steve Smith as a sales manager. He strives for excellence in everything and finds genuine satisfaction in helping others succeed. When potential issues arose with customers he alway did the "right thing" and then some. No one works harder.

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DealerRater Mar 15, 2014

I was looking for a new or used suv/van for my mother. She is looking to trade in her old van. I just wanted to see what Nissan had to offer. Steve was very helpful. He will be in touch directly with my mother, after I recommended them to her.

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DealerRater Mar 8, 2014

I purchased my Nissan Altima from Faulkner about 1 year ago. The entire process was a revelation in a car buying experience. I shopped online from several different dealerships. Bill Harral provided all of the information that I needed without pressuring me. Wendell Fletcher answered all of my questions about the Altima, and helped me to choose the perfect vehicle. The entire process was smooth, not pushy, and I left feeling as though I had actually gotten a good deal. I have since returned for all of my oil changes, including my most recent one today. Craig Fleck always greets me ...

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DealerRater Oct 10, 2012

Honestly I would recommend this dealer. I did not buy anything but I looked and test drove a couple cars. Honestly this is one of those dealers that I would deal with everyday very friendly and honest. Never strayed from the questions and open about all records. The biggest problem I had with this dealer is price. Man they are sooo bad when it comes to price. Way overpriced for most of there vehicles. I was treated very nicely but man I can't get over that price tag. However really great people with great service

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DealerRater Feb 2, 2012

I am very pleased with the service department at Faulkner Nissan in Harrisburg, PA. They listen to my concerns and address everyone. They explain everything very well and also find ways to reduce the cost of services. I want to make sure my car is serviced properly and have educated myself over the years as to what is necessary and what isn't. The folks at Faulkner are honest and straightforward and work with you to determine a solution. I have no reason to go anywhere else

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DealerRater Jul 31, 2011

I cannot beg in to express to anyone my experience with not just the 2 above mentioned names, but I have a great respect and admiration for the entire Faulkner Nissan family. They have ,and continue to be helpful ,professional, and willing to provide me with a service that I certainly cannot applaud enough. Everyone in the auto industry should model themselves after this dealership,thanks Faulkner Nissan.Very Truly Yours, Bill Patterson

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